First, we provide complete solutions for you, including pre-sales and post-sales support via our toll-free phone number and by e-mail. If you have a question regarding an item you are interested in purchasing, shouldn’t you be able to ask questions, and have them answered in a timely manner? Absolutely – and we are here to help you with any question you may have, both before and after the sale. Our street address and phone number are at the bottom of every page for your convenience and to let you know that you are dealing with a “real” company. We have been in business since 1995, and our web site has been up since we opened our doors. If you have a question, give us a call.
Secondly, we can provide you with remote troubleshooting and diagnostics capabilities. Using remote access software and the Internet, our technicians can assist you from afar as if we are sitting next to you. This gives you unparalleled service and the peace-of-mind that you can get help when you need it. If your system is completely non-functional, our mail-in technical support department will get your system back in working order within 48 hours of receipt and ship it back to you by UPS or Federal Express. If you live within our service area (approximately a 30 mile radius around Wilkes-Barre, PA), we offer free pick-up and delivery of your computer system at no additional charge.
Third, PJC Services provides pretty much anything you can plug in related to technology including computer systems, parts, peripherals, and accessories for many types of Windows-based PCs, Apple Macintosh, and Linux computer systems. We provide consulting expertise, hardware and software proficiency, and friendly and knowledgeable support staff to our clients. Please check out some client testimonials and see for yourself what others are saying about PJC Services.
Finally, we provide a complete solution for our clients so that you have a one-stop source to deal with any of your technology needs. We can work with your hardware and software vendors to get to the bottom of any issues you may experience. Forget the finger pointing…we will help you get back to business as usual in the fastest possible time.