Technical Support
Service can mean many things. At PJC Services it means:
| -Responsive service with fast turnaround time |
| -Putting YOUR needs first |
| -Get the job done no matter what it takes |
| -Remote support via phone, fax, e-mail, and on-line chat (coming soon!) |
| -Troubleshooting and solving hardware & software problems using our unique online Ask Dr. PC technical support interface! |
| -Providing Service Contracts and Maintenance Contracts |
Our staff is proficient in many areas of computer
service and has been
working within the computer industry for over 12 years.
If you need a computer problem solved NOW, any problem
ranging from a
crashed network server to a virus-infected hard drive, we can help!
With a response time that is one of the best in the industry, you will never wait more than 24 hours for return correspondence from us, and usually are contacted within 12 hours. Priority support is also available by calling our office toll-free at 888-284-5990 for immediate assistance billed at $35/incident. If we cannot fix your problem, there is no fee.
We know how valuable your computer system is to you, and strive to eliminate your down time and address any problems you have as soon as possible. Our clients choose us over the competition because:
| We understand the general principles and workings of our clients' businesses |
| We put complex terminology into language our clients can easily understand |
| We provide sensible, cost-effective solutions of both hardware and software |
| We are complete professionals who put our clients' needs first |
| Our demonstrated ability to build relationships with our clients |
| Our integrity, objectivity, and problem-solving skills |
To request an appointment, or for a competitive quote, please e-mail us
PJC Services
512 Northampton St.
Edwardsville, PA 18704
Phone/Fax: 570.288.3536
Toll Free 888.284.5990
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